I got the most touching phone call on Monday. I had taken my mom to PT and walked next door to the coffee shop Dunn Bros. where I warmed myself by a fire with some hot tea. I sat thinking about about situation. My insurance company said they would not cover botox despite the FDA approval for chronic migraines and it sparked more fears about the future of my coverage. I depend so heavily on my insurance company that the mere thought of losing it is unbearable. As I sat in a calm worry my phone rang.
It was the Mayo neuro. He got my message about the no from my insurance company and he was mad. We had a short conversation about what happened when I called and then he announced that he had some time right now and he would like to call them and "see if I can find a human being."
I wanted to cry.
I never felt like I had a true ally in a doctor before. I never felt like my doctor was so invested and dedicated to my health.
He called me later that afternoon to report that despite spending a 1/2 hour (!) on the phone with my insurance company he was not able to talk sense into them. He spent a 1/2 hour of his time advocating for me. Ladies and gentlemen, presenting my new favorite person - Dr Garza! *cheers and applause* I don't even care that botox is still a no. He says there is still plenty we can do.
I have my follow up with him this afternoon - during which time I will do everything I can to see if he will manage my care from a distance. Wish me luck.